In practice we have observed that there is little standardization of these handover procedures between companies, and while some follow a very rigorous and defined process, others merely rely on individuals to communicate effectively. Each company will develop their own procedure in line with their operational requirements. To ensure continuity and minimize errors, a standard procedure is implemented for shift handover. Other, bigger tasks such as a major repair might take place over days, weeks or even months. These tasks, sometimes involving different teams can take place during two or more shifts.
The reality of day to day operations is that certain tasks like critical repairs, or unloading bulk raw materials happen on their own time scale. Shift changeover times are planned in advance. Work that takes place across shiftsĪ shift roster is typically set up in advance to accommodate the need for people to work to a schedule. The goal of the handover process is to maintain continuity and the formal transfer of responsibility and accountability between the respective parties. Shift handover should be regarded as a high-risk process because it cannot be automated and relies on human behavior. While plants can operate 24X7, people need to take breaks.
Changing shifts is a requirement in any continuous process.
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